FAQ matcha green tea

What are the shipping rates and delivery time?

With deliver for free in the UK and EU. You can expect your parcel to arrive between 3-5 days.


How do I store matcha?


Prior to opening, store in a cool, dry place and avoid direct contact to light. 

Once the matcha tin has been opened, we advise you to store it in the fridge to preserve the quality of your matcha. 

Once you have finished your matcha, recycle the tin by depositing it in the appropriate bin.


Can I put the accessories in the dishwasher? 


We advise you to wash the accessories with lukewarm water and afrain from putting them in the dishwasher. 


Would you suggest buying a gift set?


If you are new to matcha, we recommend that you buy the gift set first as it contains the necessary accessories to make a perfect cup of matcha. In order to enjoy your matcha to the fullest, it is important that you make it the right and preserve all the health benefits. 


How do I use the Koko Riko matcha?


Our matcha is perfectly suited to prepare a delicious matcha latte or have a ceremonial party. 


Can I return the gift set and/or matcha?


Feel free to contact us at with your problem and we will see what we can do for you. Please refrain from sending it back immediately. 


Where does your matcha come from?


Our matcha is from the Kagoshima prefecture in Japan. 

We only sell organic matcha which means that it was controlled for pest and chemicals before harvesting.


Who can drink matcha?


Due to the caffeine in green tea we do not recommend it to children. 

Please restrict to 2 cups a day maximum, especially for pregnant women.


What if I have more questions?

Feel free to contact us at